:root{--saffron:#f58220;--saffron-dark:#c85f08;--green:#147a3c;--green-dark:#0d4c2c;--ink:#171a18;--ink-soft:#353a36;--paper:#fffdf9;--mist:#f4f2ec;--line:#deddd5;--muted:#686d68;--white:#fff;--danger:#b42318;--shadow:0 18px 42px rgba(24,31,26,.1)}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;color:var(--ink);background:var(--paper);font-family:"Noto Sans Bengali","Nirmala UI","Vrinda",Arial,sans-serif;font-size:16px;line-height:1.65;letter-spacing:0}
body.menu-open{overflow:hidden}
img{display:block;max-width:100%}
a{color:inherit;text-decoration:none}
button,input,select,textarea{font:inherit;letter-spacing:0}[hidden]{display:none!important}
button{cursor:pointer}
.container{width:min(100% - 48px,1180px);margin-inline:auto}
.skip-link{position:fixed;top:8px;left:8px;z-index:1000;padding:8px 12px;color:var(--white);background:var(--ink);transform:translateY(-160%)}
.skip-link:focus{transform:none}
.site-header{position:sticky;top:0;z-index:100;border-bottom:1px solid rgba(23,26,24,.08);background:rgba(255,253,249,.97);backdrop-filter:blur(14px)}
.header-inner{display:flex;align-items:center;justify-content:space-between;min-height:74px;gap:28px}
.brand{display:flex;align-items:center;gap:11px;min-width:0}
.brand-logo{display:block;flex:0 0 48px;width:48px;height:48px;object-fit:contain}
.brand-copy{display:grid;line-height:1.15}.brand-copy strong{font-size:17px}.brand-copy small{margin-top:4px;color:var(--muted);font-family:Arial,sans-serif;font-size:9px;font-weight:700;text-transform:uppercase}
.site-nav{display:flex;align-items:center;gap:4px;font-size:14px;font-weight:700}
.site-nav>a,.nav-dropdown>button{position:relative;padding:25px 10px 22px;border:0;color:var(--ink-soft);background:transparent}
.site-nav>a::after,.nav-dropdown>button::after{position:absolute;right:10px;bottom:17px;left:10px;height:2px;background:var(--saffron);content:"";transform:scaleX(0);transition:transform .2s ease}
.site-nav>a:hover::after,.site-nav>a.active::after,.nav-dropdown>button:hover::after{transform:scaleX(1)}
.site-nav>a.active{color:var(--saffron-dark)}
.nav-dropdown{position:relative}.nav-dropdown>button{display:flex;align-items:center;gap:4px}.nav-dropdown svg{width:15px;height:15px}
.nav-dropdown-menu{position:absolute;top:calc(100% - 8px);right:0;display:grid;width:190px;padding:8px;border:1px solid var(--line);border-radius:6px;background:var(--white);box-shadow:var(--shadow);opacity:0;visibility:hidden;transform:translateY(8px);transition:.2s ease}
.nav-dropdown:hover .nav-dropdown-menu,.nav-dropdown:focus-within .nav-dropdown-menu,.nav-dropdown.open .nav-dropdown-menu{opacity:1;visibility:visible;transform:none}
.nav-dropdown-menu a{padding:9px 11px;border-radius:4px}.nav-dropdown-menu a:hover{color:var(--saffron-dark);background:#fff4e9}
.menu-toggle{display:none;align-items:center;gap:7px;padding:8px 10px;border:1px solid var(--line);border-radius:4px;color:var(--ink);background:var(--white);font-weight:700}.menu-toggle svg{width:20px}
.flash{border-bottom:1px solid #b7dcc5;color:#0d5d32;background:#e9f8ee}.flash .container{display:flex;align-items:center;gap:10px;padding-block:10px;font-weight:700}.flash svg{width:20px}
.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:46px;padding:11px 18px;border:1px solid transparent;border-radius:5px;font-weight:800;line-height:1.2;transition:transform .18s ease,background .18s ease,color .18s ease}
.button:hover{transform:translateY(-2px)}.button svg{width:18px;height:18px}
.button-primary{color:var(--white);background:var(--saffron)}.button-primary:hover{background:var(--saffron-dark)}
.button-dark{color:var(--white);background:var(--ink)}.button-dark:hover{background:#000}
.button-ghost{border-color:rgba(255,255,255,.55);color:var(--white);background:rgba(14,18,15,.34)}.button-ghost:hover{background:rgba(14,18,15,.7)}
.text-link{display:inline-flex;align-items:center;gap:8px;color:var(--saffron-dark);font-weight:800}.text-link svg{width:18px;transition:transform .18s ease}.text-link:hover svg{transform:translateX(4px)}
.eyebrow{display:flex;align-items:center;gap:10px;margin:0 0 14px;color:var(--green);font-size:12px;font-weight:800;text-transform:uppercase}.eyebrow span{width:30px;height:3px;background:var(--saffron)}.eyebrow.light{color:#ffe0bd}
.home-hero{position:relative;min-height:610px;overflow:hidden;background:var(--ink)}
.home-hero>img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center}
.hero-overlay{position:absolute;inset:0;background:rgba(12,17,13,.62)}
.home-hero::after{position:absolute;right:0;bottom:0;left:0;height:7px;background:linear-gradient(90deg,var(--saffron) 0 42%,var(--white) 42% 46%,var(--green) 46% 100%);content:""}
.hero-content{position:relative;z-index:1;display:flex;min-height:610px;flex-direction:column;justify-content:center;padding-block:68px;color:var(--white)}
.hero-content h1{max-width:760px;margin:0;font-size:68px;font-weight:800;line-height:1.08}.hero-content h1 em{color:#ff9a31;font-style:normal}
.hero-lead{max-width:620px;margin:22px 0 0;color:rgba(255,255,255,.84);font-size:20px;line-height:1.65}
.hero-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}.hero-signature{display:flex;align-items:baseline;gap:12px;margin-top:42px}.hero-signature span{font-size:20px;font-weight:800}.hero-signature small{color:rgba(255,255,255,.66);font-size:12px}
.service-band{position:relative;z-index:2;margin-top:-1px;color:var(--white);background:var(--green-dark)}
.service-grid{display:grid;grid-template-columns:repeat(4,1fr)}
.service-link{display:grid;grid-template-columns:34px 1fr 18px;align-items:center;gap:12px;min-height:112px;padding:20px;border-right:1px solid rgba(255,255,255,.14)}.service-link:first-child{border-left:1px solid rgba(255,255,255,.14)}.service-link>svg:first-child{width:27px;height:27px;color:#ffad59}.service-link>svg:last-child{width:17px;opacity:.65}.service-link span{display:grid}.service-link strong{font-size:16px}.service-link small{color:rgba(255,255,255,.64);font-size:11px;font-weight:500}.service-link:hover{background:rgba(255,255,255,.06)}
.section{padding-block:92px}.section h2{margin:0;font-size:42px;line-height:1.2}.section-copy>p:not(.eyebrow){max-width:620px;color:var(--muted);font-size:18px}.intro-section{background:var(--paper)}
.intro-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(360px,.85fr);gap:92px;align-items:start}.section-copy .text-link{margin-top:16px}
.process-list{display:grid;border-top:1px solid var(--line)}.process-list>div{display:grid;grid-template-columns:48px 1fr;column-gap:18px;padding-block:24px;border-bottom:1px solid var(--line)}.process-list span{grid-row:1/3;color:var(--saffron);font-family:Arial,sans-serif;font-size:12px;font-weight:800}.process-list h3{margin:0;font-size:20px}.process-list p{margin:5px 0 0;color:var(--muted);font-size:14px}
.stats-section{color:var(--white);background:var(--ink)}.section-heading{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:38px}.section-heading>p{max-width:360px;margin:0;color:var(--muted);text-align:right}.light-heading>p{color:rgba(255,255,255,.62)}
.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid rgba(255,255,255,.18);border-bottom:1px solid rgba(255,255,255,.18)}.stats-grid>div{display:grid;gap:2px;padding:34px 28px;border-right:1px solid rgba(255,255,255,.18)}.stats-grid>div:last-child{border:0}.stats-grid strong{font-family:Arial,sans-serif;font-size:44px;line-height:1;color:#ff9a31}.stats-grid span{color:rgba(255,255,255,.7);font-size:14px}
.content-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}.content-card{overflow:hidden;border:1px solid var(--line);border-radius:7px;background:var(--white)}.content-card>img{width:100%;aspect-ratio:16/10;object-fit:cover}.content-card-body{padding:24px}.content-card time{color:var(--green);font-size:12px;font-weight:800}.content-card h2,.content-card h3{margin:8px 0;font-size:22px;line-height:1.35}.content-card p{color:var(--muted);font-size:14px}.content-card a{display:inline-flex;align-items:center;gap:7px;color:var(--saffron-dark);font-weight:800}.content-card a svg{width:16px}
.empty-state{display:grid;justify-items:center;padding:54px;border:1px dashed #c9c9c0;border-radius:7px;text-align:center;background:var(--mist)}.empty-state.compact{padding:36px}.empty-state>svg{width:34px;height:34px;color:var(--saffron)}.empty-state h2,.empty-state h3{margin:13px 0 4px;font-size:22px}.empty-state p{max-width:540px;margin:0;color:var(--muted)}
.schemes-preview{background:var(--mist)}.home-scheme-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.home-scheme-card{display:flex;min-height:280px;flex-direction:column;padding:26px;border:1px solid var(--line);border-top:4px solid var(--saffron);border-radius:7px;background:var(--white);box-shadow:0 12px 35px rgba(32,43,36,.06);transition:transform .2s ease,box-shadow .2s ease}.home-scheme-card:hover{transform:translateY(-3px);box-shadow:0 18px 42px rgba(32,43,36,.1)}.home-scheme-card:nth-child(even){border-top-color:var(--green)}.home-scheme-card-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:22px}.scheme-number{font-family:Arial,sans-serif;font-size:12px;font-weight:800;color:var(--saffron-dark)}.scheme-card-icon{display:grid;width:42px;height:42px;place-items:center;border-radius:50%;color:var(--saffron-dark);background:#fff0dc}.home-scheme-card:nth-child(even) .scheme-card-icon{color:var(--green);background:#e6f3eb}.scheme-card-icon svg{width:20px}.home-scheme-card h3{margin:0;font-size:21px;line-height:1.25}.home-scheme-card>p{margin:12px 0 22px;color:var(--muted);line-height:1.65}.home-scheme-card-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding-top:18px;border-top:1px solid var(--line);color:var(--ink);font-size:13px;font-weight:700}.home-scheme-card-footer a{display:grid;width:38px;height:38px;place-items:center;border-radius:50%;color:var(--white);background:var(--green)}.home-scheme-card-footer svg{width:17px}
.mla-section{padding-bottom:0;background:var(--paper)}.mla-grid{display:grid;grid-template-columns:minmax(320px,.8fr) 1fr;align-items:center;gap:84px}.mla-photo{align-self:end;overflow:hidden;border-radius:7px 7px 0 0;background:#e9dfe4}.mla-photo img{width:100%;aspect-ratio:1/1;object-fit:cover}.role{color:var(--saffron-dark)!important;font-weight:800}.section-copy blockquote{max-width:620px;margin:26px 0;padding-left:22px;border-left:4px solid var(--green);font-size:20px;font-weight:700}
.page-hero{padding-block:80px;color:var(--white);background:var(--ink)}.page-hero.green-hero{background:var(--green-dark)}.page-hero h1{margin:0;font-size:52px;line-height:1.15}.page-hero h1 small{display:block;margin-top:8px;color:rgba(255,255,255,.58);font-family:Arial,sans-serif;font-size:15px;font-weight:700;text-transform:uppercase}.page-hero p:last-child{max-width:620px;margin:16px 0 0;color:rgba(255,255,255,.72);font-size:18px}
.form-section{background:var(--mist)}.form-layout{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(300px,.65fr);gap:28px;align-items:start}.narrow-form{width:min(100% - 48px,820px)}
.form-panel,.track-panel{border:1px solid var(--line);border-radius:7px;background:var(--white);box-shadow:0 10px 28px rgba(24,31,26,.06)}.form-panel{padding:34px}.track-panel{position:sticky;top:98px;padding:28px}.panel-heading{display:flex;align-items:center;gap:15px;margin-bottom:28px}.panel-heading>span{display:grid;width:48px;height:48px;place-items:center;border-radius:6px;color:var(--white);background:var(--saffron)}.panel-heading svg{width:23px}.panel-heading h2,.track-panel h2{margin:0;font-size:25px}.panel-heading p,.track-panel>p{margin:3px 0 0;color:var(--muted);font-size:13px}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:19px}.form-grid .full{grid-column:1/-1}label{display:grid;gap:7px;color:var(--ink-soft);font-size:13px;font-weight:800}input,select,textarea{width:100%;border:1px solid #c9c8c0;border-radius:5px;color:var(--ink);background:#fff;padding:12px 13px;outline:none}input:focus,select:focus,textarea:focus{border-color:var(--saffron);box-shadow:0 0 0 3px rgba(245,130,32,.15)}textarea{resize:vertical}label small{color:var(--muted);font-weight:500}.file-field input{padding:9px;background:var(--mist)}.honeypot{position:absolute;left:-9999px}.form-panel .button{margin-top:24px}.track-panel form{display:grid;gap:16px;margin-top:24px}.track-panel .button{width:100%}.notice{display:flex;align-items:flex-start;gap:12px;margin-top:22px;padding:14px;border-left:3px solid var(--green);background:#edf6f0}.notice svg{flex:0 0 20px;color:var(--green)}.notice p{margin:0;color:var(--muted);font-size:12px}
.error-summary{margin-bottom:22px;padding:14px;border-left:3px solid var(--danger);color:#7a271a;background:#fef3f2}.error-summary ul{margin:6px 0 0;padding-left:22px}.tracking-result{margin-top:24px;padding:18px;border:1px solid var(--line);border-radius:6px;background:var(--mist)}.tracking-result h3{margin:10px 0 0;font-family:Arial,sans-serif}.tracking-result p{margin:4px 0;color:var(--muted);font-size:13px}.tracking-result.not-found{display:flex;gap:10px;color:var(--danger)}.tracking-result.not-found svg{flex:0 0 20px}.status-pill{display:inline-flex;padding:4px 8px;border-radius:999px;color:#794400;background:#fff1dc;font-family:Arial,sans-serif;font-size:10px;font-weight:800}.status-resolved{color:#0d5d32;background:#e9f8ee}.status-in_progress{color:#175cd3;background:#eff8ff}
.button:disabled{cursor:wait;opacity:.72;transform:none}.button[aria-busy="true"] svg{animation:ajax-spin .8s linear infinite}.ajax-success{display:grid;justify-items:start;padding:12px 4px 8px}.ajax-success-icon{display:grid;width:64px;height:64px;margin-bottom:22px;place-items:center;border-radius:50%;color:var(--white);background:var(--green);box-shadow:0 10px 24px rgba(0,133,74,.24)}.ajax-success-icon svg{width:32px;height:32px}.ajax-success h2{margin:0;font-size:32px}.ajax-success>p:not(.eyebrow){max-width:620px;margin:10px 0 0;color:var(--muted);line-height:1.7}.tracking-ticket{display:grid;width:100%;margin-top:28px;padding:24px;border-top:5px solid var(--saffron);border-radius:6px;color:var(--white);background:var(--ink)}.tracking-ticket small{color:rgba(255,255,255,.58);font-family:Arial,sans-serif;font-size:10px;font-weight:800}.tracking-ticket strong{margin:8px 0 18px;color:#ff9a31;font-family:Arial,sans-serif;font-size:32px;line-height:1.15;overflow-wrap:anywhere}.tracking-ticket button{display:inline-flex;width:max-content;align-items:center;gap:8px;padding:8px 12px;border:1px solid rgba(255,255,255,.24);border-radius:5px;color:var(--white);background:transparent;font-size:12px;font-weight:800}.tracking-ticket button:hover{background:rgba(255,255,255,.1)}.tracking-ticket button svg{width:15px}.save-tracking-note{display:flex;align-items:flex-start;gap:12px;width:100%;margin-top:18px;padding:15px;border-left:4px solid var(--green);background:#edf6f0}.save-tracking-note>svg{flex:0 0 22px;color:var(--green)}.save-tracking-note p,.save-tracking-note span{display:block;margin:0}.save-tracking-note strong{font-size:14px}.save-tracking-note span{margin-top:3px;color:var(--muted);font-size:12px;line-height:1.55}@keyframes ajax-spin{to{transform:rotate(360deg)}}
.scheme-catalog{display:grid;grid-template-columns:repeat(2,1fr);gap:22px}.scheme-card{position:relative;padding:28px;border:1px solid var(--line);border-radius:7px;background:var(--white)}.scheme-card h2{font-size:25px}.scheme-card>p{color:var(--muted)}.scheme-card>div:not(.scheme-meta){margin-top:20px;padding-top:16px;border-top:1px solid var(--line)}.scheme-card>div p{margin:4px 0;color:var(--muted);font-size:14px}.featured-label{position:absolute;top:18px;right:18px;padding:4px 8px;border-radius:3px;color:#74400b;background:#fff0dc;font-size:10px;font-weight:800}.scheme-meta{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:24px}.scheme-meta span{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:12px}.scheme-meta svg{width:16px}
.directory-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.directory-card{display:grid;grid-template-columns:52px 1fr;gap:18px;padding:25px;border:1px solid var(--line);border-radius:7px;background:var(--white)}.directory-icon{display:grid;width:52px;height:52px;place-items:center;border-radius:6px;color:var(--saffron-dark);background:#fff1e3}.directory-card h2{font-size:21px}.directory-card p{color:var(--muted)}.directory-card ul{display:grid;gap:8px;margin:14px 0 0;padding:0;list-style:none}.directory-card li{display:flex;align-items:flex-start;gap:9px;font-size:13px}.directory-card li svg{flex:0 0 16px;margin-top:4px;color:var(--green)}.directory-card li a{color:var(--saffron-dark);font-weight:700}
.article-header{padding-block:74px;color:var(--white);background:var(--ink)}.article-header a{display:inline-flex;align-items:center;gap:7px;color:#ffd1a0;font-weight:800}.article-header a svg{width:17px}.article-header time{display:block;margin-top:28px;color:rgba(255,255,255,.6);font-size:13px}.article-header h1{max-width:900px;margin:10px 0;font-size:48px;line-height:1.25}.article-header p{max-width:760px;color:rgba(255,255,255,.72);font-size:19px}.article-image{margin-top:48px}.article-image img{width:100%;max-height:620px;object-fit:cover;border-radius:7px}.article-body{max-width:820px;padding-block:54px 90px;font-size:18px;line-height:1.9}
.about-hero{color:var(--white);background:var(--ink)}.about-hero-grid{display:grid;grid-template-columns:1fr 440px;align-items:end;gap:70px;min-height:580px}.about-hero-grid>div:first-child{align-self:center}.about-hero h1{margin:0;font-size:72px;line-height:1.05}.about-hero h1 em{color:#ff9a31;font-style:normal}.about-hero p:last-child{color:rgba(255,255,255,.72);font-size:18px}.about-photo{overflow:hidden;border-radius:7px 7px 0 0;background:#eadfe4}.about-photo img{width:100%;aspect-ratio:1/1;object-fit:cover}.about-content{display:grid;grid-template-columns:1fr 1fr;gap:80px}.about-content h2{font-size:42px}.about-content>div:last-child p{color:var(--muted);font-size:18px}.values-section{background:var(--mist)}.values-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}.values-grid article{padding:26px;border-top:4px solid var(--saffron);background:var(--white)}.values-grid svg{width:27px;color:var(--green)}.values-grid h3{margin:14px 0 4px;font-size:20px}.values-grid p{margin:0;color:var(--muted);font-size:14px}
.site-footer{color:rgba(255,255,255,.7);background:#111713}.footer-main{display:grid;grid-template-columns:1.4fr repeat(3,1fr);gap:48px;padding-block:60px}.brand-light strong{color:var(--white)}.brand-light small{color:rgba(255,255,255,.55)}.footer-main h2{margin:0 0 14px;color:var(--white);font-size:14px;text-transform:uppercase}.footer-main>div:not(.footer-intro){display:flex;align-items:flex-start;flex-direction:column;gap:7px;font-size:13px}.footer-main p{margin:17px 0 0;font-size:13px}.footer-intro p{max-width:340px}.footer-email{display:inline-flex;align-items:center;gap:8px;margin-top:13px;color:#fff;font:700 12px/1.4 Arial,sans-serif}.footer-email svg{flex:0 0 15px;width:15px;height:15px;color:#ff9b3d}.footer-email span{overflow-wrap:anywhere}.footer-main a:hover{color:#ffae5d}.admin-link{display:inline-flex;align-items:center;gap:7px;margin-top:8px}.admin-link svg{width:14px}.footer-bottom{border-top:1px solid rgba(255,255,255,.12)}.footer-bottom .container{display:flex;justify-content:space-between;gap:20px;padding-block:18px;font-size:11px}
nav[role="navigation"]{margin-top:30px}nav[role="navigation"]>div:first-child{display:none}nav[role="navigation"]>div:last-child{display:flex;align-items:center;justify-content:space-between;gap:16px}nav[role="navigation"] span[aria-current="page"]>span,nav[role="navigation"] a{display:inline-flex;align-items:center;justify-content:center;min-width:38px;height:38px;padding:0 10px;border:1px solid var(--line);background:var(--white)}nav[role="navigation"] span[aria-current="page"]>span{color:var(--white);background:var(--saffron)}nav[role="navigation"] svg{width:17px}
.site-header::before{position:absolute;top:0;right:0;left:0;height:3px;background:linear-gradient(90deg,var(--saffron) 0 46%,var(--white) 46% 51%,var(--green) 51% 100%);content:""}.brand-logo{filter:drop-shadow(0 3px 7px rgba(17,23,19,.16))}
.service-link{position:relative;overflow:hidden}.service-link::after{position:absolute;right:0;bottom:0;left:0;height:3px;background:var(--saffron);content:"";transform:scaleX(0);transform-origin:left;transition:transform .2s ease}.service-link:nth-child(even)::after{background:#37a765}.service-link:hover::after{transform:scaleX(1)}
.process-list>div{position:relative}.process-list>div::before{position:absolute;top:0;bottom:0;left:-1px;width:3px;background:var(--saffron);content:"";opacity:0;transition:opacity .2s ease}.process-list>div:hover::before{opacity:1}
.stats-grid>div{position:relative;grid-template-columns:1fr auto}.stats-grid>div>svg{grid-column:2;grid-row:1/3;width:26px;height:26px;color:rgba(255,255,255,.28)}.stats-grid>div>strong,.stats-grid>div>span{grid-column:1}
.page-hero{position:relative;isolation:isolate;overflow:hidden;background-color:var(--ink);background-image:url('../images/chandrakona-hero.png');background-position:center 58%;background-size:cover}.page-hero::before{position:absolute;z-index:-1;inset:0;background:rgba(17,26,20,.87);content:""}.page-hero::after{position:absolute;right:0;bottom:0;left:0;height:5px;background:linear-gradient(90deg,var(--saffron) 0 45%,var(--white) 45% 49%,var(--green) 49% 100%);content:""}.page-hero.green-hero{background-color:var(--green-dark);background-image:url('../images/chandrakona-hero.png')}.page-hero.green-hero::before{background:rgba(8,68,37,.88)}
.service-hero-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,.7fr);align-items:center;gap:72px}.hero-points{display:grid;gap:0;margin:0;padding:0;border-top:1px solid rgba(255,255,255,.22);border-bottom:1px solid rgba(255,255,255,.22);list-style:none}.hero-points li{display:grid;grid-template-columns:34px 1fr;align-items:center;gap:13px;padding:15px 2px;border-bottom:1px solid rgba(255,255,255,.16)}.hero-points li:last-child{border:0}.hero-points svg{width:23px;color:#ffab54}.hero-points span{display:grid;line-height:1.3}.hero-points strong{color:var(--white);font-size:15px}.hero-points small{margin-top:3px;color:rgba(255,255,255,.58);font-family:Arial,sans-serif;font-size:10px;text-transform:uppercase}
.guidance-strip{border-bottom:1px solid var(--line);background:var(--white)}.guidance-grid{display:grid;grid-template-columns:repeat(3,1fr)}.guidance-grid article{position:relative;display:grid;grid-template-columns:38px 1fr;gap:8px 15px;min-height:150px;padding:28px 28px 26px;border-right:1px solid var(--line)}.guidance-grid article:first-child{border-left:1px solid var(--line)}.guidance-grid article>span{position:absolute;top:16px;right:18px;color:#d9d7cd;font-family:Arial,sans-serif;font-size:30px;font-weight:800}.guidance-grid article>svg{grid-row:1/3;width:28px;height:28px;color:var(--saffron)}.guidance-grid article:nth-child(2)>svg{color:var(--green)}.guidance-grid h2{margin:0;font-size:17px;line-height:1.35}.guidance-grid p{margin:4px 0 0;color:var(--muted);font-size:12px;line-height:1.55}.suggestion-guide article>svg{color:var(--green)}.suggestion-guide article:nth-child(2)>svg{color:var(--saffron)}
.form-section{position:relative}.form-section::before{position:absolute;top:0;right:0;left:0;height:160px;background:#ece9df;content:""}.form-layout{position:relative}.form-panel,.track-panel,.idea-panel{overflow:hidden}.form-panel{border-top:5px solid var(--saffron)}.form-panel-top{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:-10px 0 26px;padding-bottom:15px;border-bottom:1px solid var(--line);color:var(--green);font-family:Arial,sans-serif;font-size:10px;font-weight:800;text-transform:uppercase}.form-panel-top span:last-child{color:var(--muted);font-family:"Noto Sans Bengali","Nirmala UI",sans-serif;text-transform:none}.panel-heading>span{box-shadow:0 8px 18px rgba(245,130,32,.25)}.panel-heading h2{line-height:1.3}.panel-heading p{max-width:560px}.form-grid label>span{display:flex;align-items:center;gap:5px}input,select,textarea{min-height:48px;background:#fffefb}textarea{min-height:150px}input::placeholder,textarea::placeholder{color:#aaa9a1;font-weight:500}.submit-button{min-width:250px;box-shadow:0 10px 22px rgba(200,95,8,.2)}
.track-panel{border-top:5px solid var(--green);box-shadow:0 10px 28px rgba(24,31,26,.08)}.track-head{display:flex;align-items:flex-start;gap:13px}.track-head>svg{width:28px;height:28px;color:var(--saffron)}.track-head .eyebrow{margin-bottom:5px}.next-steps{margin-top:28px;padding-top:22px;border-top:1px solid var(--line)}.next-steps h3{margin:0 0 16px;font-family:Arial,sans-serif;font-size:13px;text-transform:uppercase}.next-steps ol{display:grid;gap:14px;margin:0;padding:0;list-style:none}.next-steps li{display:grid;grid-template-columns:14px 1fr;gap:10px;align-items:start}.next-steps li>span{position:relative;width:10px;height:10px;margin-top:4px;border:2px solid var(--green);border-radius:50%;background:var(--white)}.next-steps li:not(:last-child)>span::after{position:absolute;top:10px;left:2px;width:2px;height:30px;background:#cbdacF;content:""}.next-steps li div{display:grid}.next-steps li strong{font-family:Arial,sans-serif;font-size:12px}.next-steps li small{color:var(--muted);font-size:11px}.emergency-link{display:grid;grid-template-columns:28px 1fr 18px;align-items:center;gap:10px;margin:24px -28px -28px;padding:17px 28px;color:var(--white);background:var(--green-dark)}.emergency-link>svg{width:21px;color:#ffae5b}.emergency-link>svg:last-child{width:16px;color:var(--white)}.emergency-link span{display:grid}.emergency-link strong{font-size:13px}.emergency-link small{color:rgba(255,255,255,.66);font-size:10px}
.suggestion-layout{grid-template-columns:minmax(0,1.35fr) minmax(300px,.65fr)}.suggestion-layout .form-panel{border-top-color:var(--green)}.idea-panel{position:sticky;top:98px;padding:28px;border:1px solid var(--line);border-top:5px solid var(--saffron);border-radius:7px;background:var(--white);box-shadow:0 10px 28px rgba(24,31,26,.06)}.idea-panel h2{font-size:24px}.idea-list{display:grid;margin-top:20px;border-top:1px solid var(--line)}.idea-list>div{display:grid;grid-template-columns:28px 1fr;align-items:center;gap:11px;padding-block:14px;border-bottom:1px solid var(--line)}.idea-list svg{width:21px;color:var(--green)}.idea-list span{display:grid}.idea-list strong{font-size:13px}.idea-list small{color:var(--muted);font-family:Arial,sans-serif;font-size:9px;text-transform:uppercase}.good-suggestion{display:flex;align-items:flex-start;gap:11px;margin:22px 0;padding:15px;border-left:3px solid var(--saffron);background:#fff5e9}.good-suggestion>svg{flex:0 0 21px;color:var(--saffron-dark)}.good-suggestion strong{font-family:Arial,sans-serif;font-size:11px;text-transform:uppercase}.good-suggestion p{margin:3px 0 0;color:var(--muted);font-size:11px}.idea-panel .text-link{font-size:12px;line-height:1.45}
@media(max-width:1040px){.site-nav{gap:0}.site-nav>a,.nav-dropdown>button{padding-inline:7px}.hero-content h1{font-size:58px}.service-grid{grid-template-columns:repeat(2,1fr)}.service-link:nth-child(3){border-left:1px solid rgba(255,255,255,.14)}.intro-grid{gap:54px}.footer-main{grid-template-columns:1.3fr repeat(2,1fr)}.footer-main>div:last-child{grid-column:2/4}}
@media(max-width:820px){.container,.narrow-form{width:min(100% - 32px,680px)}.header-inner{min-height:64px}.brand-logo{flex-basis:42px;width:42px;height:42px}.brand-copy strong{font-size:15px}.menu-toggle{display:flex}.site-nav{position:fixed;top:64px;right:0;bottom:auto;left:0;display:none;height:calc(100dvh - 64px);align-items:stretch;flex-direction:column;padding:20px 24px 40px;overflow:auto;background:var(--paper)}.site-nav.open{display:flex}.site-nav>a,.nav-dropdown>button{width:100%;padding:14px 0;border-bottom:1px solid var(--line);text-align:left}.site-nav>a::after,.nav-dropdown>button::after{display:none}.nav-dropdown>button{justify-content:space-between}.nav-dropdown-menu{position:static;display:none;width:100%;padding:4px 0 8px;border:0;background:transparent;box-shadow:none;opacity:1;visibility:visible;transform:none}.nav-dropdown.open .nav-dropdown-menu{display:grid}.nav-dropdown-menu a{padding:11px 14px}.home-hero,.hero-content{min-height:560px}.hero-content{padding-block:58px}.hero-content h1{font-size:48px}.hero-lead{max-width:520px;font-size:17px}.hero-signature{align-items:flex-start;flex-direction:column;gap:0;margin-top:30px}.section{padding-block:70px}.section h2{font-size:35px}.intro-grid,.mla-grid,.about-content{grid-template-columns:1fr;gap:42px}.mla-photo{width:min(100%,480px);justify-self:center}.form-layout{grid-template-columns:1fr}.track-panel{position:static}.content-grid,.values-grid{grid-template-columns:repeat(2,1fr)}.stats-grid{grid-template-columns:repeat(2,1fr)}.stats-grid>div:nth-child(2){border-right:0}.stats-grid>div:nth-child(-n+2){border-bottom:1px solid rgba(255,255,255,.18)}.scheme-catalog,.directory-grid{grid-template-columns:1fr}.about-hero-grid{grid-template-columns:1fr 340px;gap:28px;min-height:500px}.about-hero h1{font-size:56px}.footer-main{grid-template-columns:repeat(2,1fr)}.footer-intro{grid-column:1/-1}.footer-main>div:last-child{grid-column:auto}}
@media(max-width:560px){.container,.narrow-form{width:min(100% - 28px,520px)}.brand-copy small{display:none}.home-hero,.hero-content{min-height:590px}.home-hero>img{object-position:67% center}.hero-overlay{background:rgba(12,17,13,.67)}.hero-content h1{font-size:42px}.hero-actions{align-items:stretch;flex-direction:column;width:min(100%,310px)}.hero-actions .button{width:100%}.service-grid{grid-template-columns:1fr}.service-link{min-height:88px;border-right:1px solid rgba(255,255,255,.14);border-bottom:1px solid rgba(255,255,255,.14)}.service-link:nth-child(3){border-left:1px solid rgba(255,255,255,.14)}.section{padding-block:56px}.section h2{font-size:31px}.section-heading{align-items:flex-start;flex-direction:column;margin-bottom:28px}.section-heading>p{text-align:left}.intro-grid{gap:34px}.stats-grid>div{padding:25px 18px}.stats-grid strong{font-size:36px}.content-grid,.values-grid{grid-template-columns:1fr}.scheme-list article{grid-template-columns:38px 1fr 34px}.mla-grid{gap:30px}.page-hero{padding-block:56px}.page-hero h1{font-size:40px}.page-hero p:last-child{font-size:16px}.form-panel,.track-panel{padding:22px}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.panel-heading{align-items:flex-start}.scheme-meta{align-items:flex-start;flex-direction:column}.directory-card{grid-template-columns:42px 1fr;padding:20px}.directory-icon{width:42px;height:42px}.article-header{padding-block:52px}.article-header h1{font-size:36px}.about-hero-grid{grid-template-columns:1fr;min-height:0;padding-top:58px}.about-hero h1{font-size:50px}.about-photo{width:min(100%,340px);justify-self:center}.footer-main{grid-template-columns:1fr;gap:30px}.footer-intro,.footer-main>div:last-child{grid-column:auto}.footer-bottom .container{flex-direction:column;gap:2px}}
@media(max-width:820px){.service-hero-grid{grid-template-columns:1fr;gap:34px}.hero-points{grid-template-columns:repeat(3,1fr)}.hero-points li{grid-template-columns:26px 1fr;border-right:1px solid rgba(255,255,255,.16);border-bottom:0}.guidance-grid{grid-template-columns:1fr}.guidance-grid article{min-height:0;border-right:1px solid var(--line);border-bottom:1px solid var(--line);border-left:1px solid var(--line)}.suggestion-layout{grid-template-columns:1fr}.idea-panel{position:static}.form-section::before{height:120px}}
@media(max-width:560px){.service-page-hero{padding-block:48px}.service-hero-grid{gap:26px}.hero-points{grid-template-columns:1fr}.hero-points li{border-right:0;border-bottom:1px solid rgba(255,255,255,.16)}.hero-points li:last-child{border-bottom:0}.guidance-grid article{padding:22px 20px}.form-panel-top{align-items:flex-start;flex-direction:column;gap:3px}.submit-button{width:100%;min-width:0}.emergency-link{margin-right:-22px;margin-bottom:-22px;margin-left:-22px;padding-inline:22px}.idea-panel{padding:22px}}
.scheme-card{scroll-margin-top:100px}
@media(max-width:560px){.home-scheme-grid{grid-template-columns:1fr}.home-scheme-card{min-height:0;padding:22px}.home-scheme-card h3{font-size:19px}.scheme-card{padding-top:54px}.scheme-card h2{font-size:25px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.button,.text-link svg,.nav-dropdown-menu,.service-link::after,.process-list>div::before,.home-scheme-card{transition:none}}

/* Leadership showcase */
.leadership-section{position:relative;isolation:isolate;overflow:hidden;padding-block:92px;color:var(--white);background:#101a13}
.leadership-section::before{position:absolute;z-index:-1;inset:0;background:linear-gradient(115deg,rgba(245,130,32,.12) 0 34%,transparent 34% 70%,rgba(0,133,74,.16) 70% 100%);content:""}
.leadership-section::after{position:absolute;right:0;bottom:0;left:0;height:6px;background:linear-gradient(90deg,var(--saffron) 0 44%,var(--white) 44% 49%,var(--green) 49% 100%);content:""}
.leadership-grid{display:grid;grid-template-columns:minmax(340px,.8fr) minmax(520px,1.2fr);align-items:center;gap:72px}
.leadership-copy h2{max-width:610px;margin:0;font-size:45px;line-height:1.2}.leadership-copy h2 em{color:#ff9a31;font-style:normal}.leadership-copy>p:not(.eyebrow){max-width:600px;margin:22px 0 0;color:rgba(255,255,255,.72);font-size:17px;line-height:1.8}
.leadership-pillars{display:grid;gap:0;margin-top:28px;border-top:1px solid rgba(255,255,255,.14)}.leadership-pillars span{display:flex;align-items:center;gap:12px;padding-block:13px;border-bottom:1px solid rgba(255,255,255,.14);font-size:14px;font-weight:700}.leadership-pillars svg{width:20px;color:#ff9a31}
.leadership-motto{display:flex;align-items:center;gap:14px;margin-top:26px}.leadership-motto>svg{width:34px;height:34px;color:var(--green)}.leadership-motto div{display:grid}.leadership-motto strong{font-size:18px}.leadership-motto small{color:rgba(255,255,255,.48);font-family:Arial,sans-serif;font-size:10px;text-transform:uppercase}
.leader-portraits{display:grid;grid-template-columns:1fr 1fr;gap:18px;align-items:end}.leader-card{position:relative;margin:0;overflow:hidden;border:1px solid rgba(255,255,255,.16);border-radius:7px;background:#f6f1e8;box-shadow:0 22px 46px rgba(0,0,0,.22)}.leader-card::after{position:absolute;top:0;right:0;left:0;height:5px;background:var(--saffron);content:""}.leader-card-cm::after{background:var(--green)}
.leader-photo{position:relative;height:345px;overflow:hidden;background:#e8eee6}.leader-card-pm .leader-photo{background:#f5e4d0}.leader-photo img{width:100%;height:100%;object-fit:cover}.leader-card-pm .leader-photo img{object-fit:contain;object-position:center bottom;padding-top:18px}.leader-card-cm .leader-photo img{object-position:center top}
.leader-card figcaption{position:relative;display:grid;min-height:134px;padding:20px 20px 22px;color:var(--ink);background:var(--white)}.leader-card figcaption::before{position:absolute;top:0;left:20px;width:46px;height:3px;background:var(--saffron);content:""}.leader-card-cm figcaption::before{background:var(--green)}.leader-card figcaption span{color:var(--saffron-dark);font-size:11px;font-weight:800}.leader-card-cm figcaption span{color:var(--green)}.leader-card figcaption strong{margin-top:3px;font-size:24px;line-height:1.25}.leader-card figcaption small{margin-top:6px;color:var(--muted);font-family:Arial,sans-serif;font-size:9px;line-height:1.4;text-transform:uppercase}
@media(max-width:1040px){.leadership-grid{grid-template-columns:minmax(300px,.75fr) minmax(430px,1.25fr);gap:42px}.leader-photo{height:300px}.leadership-copy h2{font-size:39px}}
@media(max-width:820px){.leadership-section{padding-block:70px}.leadership-grid{grid-template-columns:1fr;gap:44px}.leadership-copy{max-width:680px}.leader-portraits{width:min(100%,620px)}.leader-photo{height:340px}}
@media(max-width:560px){.leadership-section{padding-block:56px}.leadership-copy h2{font-size:31px}.leadership-copy>p:not(.eyebrow){font-size:15px}.leadership-portraits{gap:10px}.leader-portraits{gap:10px}.leader-photo{height:225px}.leader-card-pm .leader-photo img{padding-top:10px}.leader-card figcaption{min-height:138px;padding:16px 13px 18px}.leader-card figcaption::before{left:13px}.leader-card figcaption span{font-size:9px}.leader-card figcaption strong{font-size:18px}.leader-card figcaption small{font-size:8px}.leadership-motto{align-items:flex-start}}

/* Public-service header */
.site-header{z-index:200;border-bottom:1px solid #e8e3dc;background:rgba(255,253,249,.98);box-shadow:0 0 0 rgba(23,26,24,0);transition:box-shadow .2s ease,background-color .2s ease}
.site-header.scrolled{box-shadow:0 8px 24px rgba(23,26,24,.1)}
.header-inner{min-height:78px;gap:20px}
.site-header .brand{flex:0 0 auto;gap:12px}
.site-header .brand-logo{flex-basis:50px;width:50px;height:50px;border:2px solid var(--white);border-radius:50%;object-fit:cover;box-shadow:0 0 0 2px var(--saffron),0 4px 12px rgba(23,26,24,.16)}
.site-header .brand-copy{line-height:1.12}.site-header .brand-copy strong{font-size:18px;font-weight:800}.site-header .brand-copy small{margin-top:5px;font-size:10px;font-weight:700;text-transform:uppercase}
.site-header .site-nav{margin-left:auto;gap:1px;font-family:Arial,sans-serif;font-size:13px;font-weight:700}
.site-header .site-nav>a,.site-header .nav-dropdown>button{padding:29px 9px 27px;white-space:nowrap}
.site-header .site-nav>a::after,.site-header .nav-dropdown>button::after{right:auto;bottom:20px;left:50%;width:22px;height:3px;border-radius:2px;transform:translateX(-50%) scaleX(0)}
.site-header .site-nav>a:hover::after,.site-header .site-nav>a.active::after,.site-header .nav-dropdown>button:hover::after,.site-header .nav-dropdown.active>button::after{transform:translateX(-50%) scaleX(1)}
.site-header .site-nav>a.active,.site-header .nav-dropdown.active>button{color:var(--saffron-dark)}
.site-header .nav-dropdown>button svg{transition:transform .18s ease}.site-header .nav-dropdown.open>button svg{transform:rotate(180deg)}
.site-header .nav-dropdown-menu{top:calc(100% - 10px);width:252px;padding:8px;border-color:#e8e3dc;border-radius:8px;box-shadow:0 18px 42px rgba(24,31,26,.13)}
.site-header .nav-dropdown-menu a{display:grid;grid-template-columns:28px 1fr;align-items:center;gap:9px;padding:10px;border-radius:6px}.site-header .nav-dropdown-menu a+a{border-top:1px solid #eeeae3}.site-header .nav-dropdown-menu a>svg{width:19px;color:var(--saffron)}.site-header .nav-dropdown-menu a span{display:grid;line-height:1.25}.site-header .nav-dropdown-menu a small{margin-top:3px;color:var(--muted);font-family:"Noto Sans Bengali","Nirmala UI",sans-serif;font-size:10px;font-weight:500}
.header-cta{display:inline-flex;flex:0 0 auto;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:8px 15px;border:1px solid var(--saffron);border-radius:8px;color:var(--white);background:var(--saffron);box-shadow:0 7px 16px rgba(200,95,8,.2);font-size:13px;font-weight:800;line-height:1.2;transition:background .18s ease,box-shadow .18s ease,transform .18s ease}.header-cta:hover{background:var(--saffron-dark);box-shadow:0 9px 20px rgba(200,95,8,.28);transform:translateY(-1px)}.header-cta svg{width:17px}.header-cta-copy{display:grid;gap:2px;line-height:1.05;text-align:left}.header-cta-copy strong{font-size:inherit}.header-cta-copy small{color:rgba(255,255,255,.74);font:800 7px/1 Arial,sans-serif;letter-spacing:.3px;text-transform:uppercase}.mobile-cta{display:none}
.site-header a:focus-visible,.site-header button:focus-visible{outline:3px solid rgba(245,130,32,.32);outline-offset:3px}

.required-mark{color:var(--saffron);font:900 16px/1 Arial,sans-serif}.captcha-control{display:grid!important;grid-template-columns:auto minmax(90px,1fr) 44px;gap:8px!important}.captcha-control>strong{display:grid;min-height:48px;padding:0 14px;place-items:center;border:1px solid #d5d2c8;border-radius:5px;color:var(--green);background:#f4f7f1;font:800 17px/1 Arial,sans-serif;white-space:nowrap}.captcha-control>input{min-width:0}.captcha-control>button{display:grid;width:44px;min-height:48px;padding:0;place-items:center;border:0;border-radius:5px;color:#fff;background:var(--green);cursor:pointer}.captcha-control>button:hover{background:#075b30}.captcha-control>button:disabled{cursor:wait;opacity:.65}.captcha-control>button svg{width:18px;height:18px}

@media(max-width:1120px){
    .header-inner{min-height:72px}.site-header .brand-logo{flex-basis:46px;width:46px;height:46px}.site-header .brand-copy strong{font-size:17px}.desktop-cta{display:none}.menu-toggle{display:flex;min-height:44px;padding:9px 12px;border-radius:7px}.site-header .site-nav{position:fixed;top:72px;right:0;bottom:0;left:0;display:none;height:calc(100dvh - 72px);margin:0;padding:18px max(24px,calc((100vw - 680px)/2)) 34px;overflow:auto;border-top:1px solid var(--line);background:rgba(255,253,249,.99);box-shadow:0 20px 30px rgba(23,26,24,.12)}.site-header .site-nav.open{display:flex;align-items:stretch;flex-direction:column}.site-header .site-nav>a,.site-header .nav-dropdown>button{width:100%;padding:14px 2px;border-bottom:1px solid var(--line);font-size:15px;text-align:left}.site-header .site-nav>a::after,.site-header .nav-dropdown>button::after{display:none}.site-header .nav-dropdown>button{justify-content:space-between}.site-header .site-nav>a.active,.site-header .nav-dropdown.active>button{padding-left:12px;border-left:3px solid var(--saffron);color:var(--saffron-dark)}.site-header .nav-dropdown-menu{position:static;display:none;width:100%;padding:5px 0 8px 12px;border:0;background:transparent;box-shadow:none;opacity:1;visibility:visible;transform:none}.site-header .nav-dropdown.open .nav-dropdown-menu{display:grid}.site-header .nav-dropdown-menu a{padding:11px 10px}.site-header .mobile-cta{display:inline-flex!important;width:100%;margin-top:20px;color:var(--white)!important;border:0!important;background:var(--saffron)!important;box-shadow:0 8px 18px rgba(200,95,8,.22);text-align:center!important}.site-header .mobile-cta .header-cta-copy{display:flex;align-items:baseline;gap:4px;text-align:center;white-space:nowrap}.site-header .mobile-cta .header-cta-copy strong,.site-header .mobile-cta .header-cta-copy small{font-size:13px;line-height:1.2}.site-header .mobile-cta .header-cta-copy small{color:inherit;font-family:Arial,sans-serif;font-weight:800;letter-spacing:0;text-transform:none}.site-header .mobile-cta .header-cta-copy small::before{content:"- "}.site-header .mobile-cta:hover{background:var(--saffron-dark)!important}.mobile-cta::after{display:none!important}
}
@media(max-width:560px){.header-inner{min-height:68px;gap:12px}.site-header .brand{gap:9px}.site-header .brand-logo{flex-basis:42px;width:42px;height:42px}.site-header .brand-copy strong{font-size:15px}.site-header .brand-copy small{display:block;margin-top:4px;font-size:8px}.menu-toggle{justify-content:center;width:42px;min-width:42px;height:42px;min-height:42px;padding:0}.menu-toggle svg{width:21px;height:21px}.site-header .site-nav{top:68px;height:calc(100dvh - 68px);padding-inline:20px}}
@media(prefers-reduced-motion:reduce){.site-header,.header-cta,.site-header .nav-dropdown>button svg{transition:none}}

/* Blood donor directory */
.blood-hero{position:relative;overflow:hidden;padding-block:78px;background:#651b20}.blood-hero::after{position:absolute;top:-140px;right:-80px;width:420px;height:420px;border:72px solid rgba(255,255,255,.05);border-radius:50%;content:""}.blood-hero-grid{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1fr) 230px;align-items:center;gap:70px}.blood-hero h1{max-width:780px}.blood-hero p:last-of-type{max-width:660px}.blood-hero-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:28px}.button-outline-light{border:1px solid rgba(255,255,255,.45);color:#fff;background:transparent}.button-outline-light:hover{border-color:#fff;background:rgba(255,255,255,.1)}.blood-hero-mark{display:grid;width:210px;height:210px;place-items:center;border:1px solid rgba(255,255,255,.22);border-radius:50%;color:#fff;background:rgba(255,255,255,.07);text-align:center}.blood-hero-mark svg{width:50px;height:50px;color:#ffb266}.blood-hero-mark strong{margin-top:-24px;font:900 52px/1 Arial,sans-serif}.blood-hero-mark span{margin-top:-27px;font:700 11px/1 Arial,sans-serif;text-transform:uppercase}.blood-centre-strip{color:#fff;background:#173f2d}.blood-centre-strip .container{display:flex;align-items:center;gap:16px;min-height:68px}.blood-centre-strip svg{flex:0 0 23px;color:#ff9b3e}.blood-centre-strip strong{white-space:nowrap}.blood-centre-strip div div{display:flex;flex-wrap:wrap;gap:10px 26px}.blood-centre-strip span{font-size:13px}.blood-centre-strip a{margin-left:7px;color:#ffc48f;font-family:Arial,sans-serif;font-weight:800}.blood-directory{background:#f7f5ef}.blood-heading>p{max-width:460px}.blood-group-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:10px;margin-bottom:24px}.blood-group-grid button{display:grid;gap:4px;min-height:92px;padding:14px 8px;border:1px solid #dedbd1;border-radius:7px;color:#5f2024;background:#fff;cursor:pointer;transition:border-color .18s,background .18s,transform .18s}.blood-group-grid button:hover,.blood-group-grid button.active{border-color:#a82d35;color:#fff;background:#8f242b;transform:translateY(-2px)}.blood-group-grid strong{font:900 25px/1 Arial,sans-serif}.blood-group-grid span{font:700 10px/1.2 Arial,sans-serif;text-transform:uppercase}.donor-search{display:grid;grid-template-columns:minmax(0,1fr) 220px 160px;gap:10px;padding:16px;border:1px solid #dedbd1;border-left:4px solid var(--saffron);background:#fff}.donor-search label{position:relative}.donor-search label>svg{position:absolute;top:15px;left:14px;z-index:1;width:18px;color:#7b7a73}.donor-search input{padding-left:42px}.donor-search .button{margin:0}.sr-only{position:absolute!important;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.donor-results-meta{display:flex;align-items:baseline;gap:7px;margin:24px 0 14px;color:var(--muted);font-size:13px}.donor-results-meta strong{color:#8f242b;font:900 25px/1 Arial,sans-serif}.donor-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.donor-grid[aria-busy="true"]{opacity:.5}.donor-card{display:grid;grid-template-columns:70px 1fr auto;align-items:center;gap:16px;padding:20px;border:1px solid #dedbd1;border-radius:7px;background:#fff}.donor-group{display:grid;width:62px;height:62px;place-items:center;border-radius:50%;color:#fff;background:#8f242b;font:900 22px/1 Arial,sans-serif}.donor-card h3{font-size:19px}.donor-card p{display:flex;align-items:center;gap:5px;margin:5px 0 0;color:var(--muted);font-size:13px}.donor-card p svg{width:14px;color:var(--green)}.donor-card small{display:block;margin-top:6px;color:#77756e;font-family:Arial,sans-serif;font-size:10px}.donor-contact-safe{display:grid;justify-items:end;gap:4px}.donor-contact-safe>small{margin:0;color:#77756e;font-size:10px;letter-spacing:2px}.donor-contact-safe>button{display:grid;grid-template-columns:18px auto;align-items:center;gap:6px;min-height:42px;padding:9px 12px;border:0;border-radius:5px;color:#fff;background:var(--green);font:800 12px/1 Arial,sans-serif}.donor-contact-safe>button:hover{background:#075b30}.donor-contact-safe>button svg{width:17px}.donor-empty{grid-column:1/-1;min-height:230px}.donor-register-section{color:#fff;background:#173f2d}.donor-register-layout{display:grid;grid-template-columns:minmax(0,.8fr) minmax(560px,1.2fr);align-items:start;gap:70px}.donor-register-copy{padding-top:28px}.donor-register-copy h2{margin-top:12px;color:#fff;font-size:44px}.donor-register-copy>p:not(.eyebrow){margin-top:18px;color:#cbd8d1;line-height:1.8}.donor-register-copy ul{display:grid;gap:13px;margin:28px 0 0;padding:0;list-style:none}.donor-register-copy li{display:flex;align-items:center;gap:10px;font-weight:700}.donor-register-copy li svg{width:20px;color:#ff9b3e}.donor-form-panel{color:var(--ink);background:#fff}.consent-field{display:grid!important;grid-template-columns:20px 1fr;align-items:start;gap:10px!important;padding:13px;border:1px solid #dcd9cf;background:#f7f8f5}.consent-field input{width:18px;min-height:18px;margin-top:2px;accent-color:var(--green)}.consent-field>span{display:block!important;font-weight:600;line-height:1.55}.blood-safety{padding-block:28px;color:#fff;background:#381013}.blood-safety .container{display:grid;grid-template-columns:36px 1fr auto;align-items:center;gap:18px}.blood-safety svg{width:30px;color:#ff9b3e}.blood-safety strong{font-size:16px}.blood-safety p{margin:4px 0 0;color:#e0cacc;font-size:12px;line-height:1.6}.blood-safety a{display:flex;align-items:center;gap:8px;padding:11px 14px;border:1px solid rgba(255,255,255,.25);border-radius:5px;color:#fff;white-space:nowrap}.blood-safety b{font:900 22px/1 Arial,sans-serif}

@media(max-width:980px){.blood-group-grid{grid-template-columns:repeat(4,1fr)}.donor-register-layout{grid-template-columns:1fr;gap:36px}.donor-register-copy{padding-top:0}.donor-form-panel{width:100%}.blood-hero-grid{gap:32px}.donor-grid{grid-template-columns:1fr}}
@media(max-width:680px){.blood-hero{padding-block:52px}.blood-hero-grid{grid-template-columns:1fr}.blood-hero-mark{display:none}.blood-hero-actions{align-items:stretch;flex-direction:column}.blood-hero-actions .button{width:100%}.blood-centre-strip .container{align-items:flex-start;flex-wrap:wrap;padding-block:15px}.blood-centre-strip div div{display:grid;gap:7px;width:100%;padding-left:39px}.blood-group-grid{grid-template-columns:repeat(4,1fr);gap:7px}.blood-group-grid button{min-height:78px}.blood-group-grid strong{font-size:21px}.donor-search{grid-template-columns:1fr}.donor-card{grid-template-columns:56px 1fr}.donor-group{width:52px;height:52px;font-size:19px}.donor-contact-safe{grid-column:1/-1;justify-items:stretch}.donor-contact-safe>small{text-align:center}.donor-contact-safe>button{justify-content:center}.donor-register-copy h2{font-size:35px}.blood-safety .container{grid-template-columns:30px 1fr}.blood-safety a{grid-column:1/-1;justify-content:center}.captcha-control{grid-template-columns:1fr 44px}.captcha-control>strong{grid-column:1/-1}.donor-form-panel{padding:22px}}
.blood-hero::before{background:rgba(38,5,8,.13)}.blood-hero::after{right:-80px;bottom:auto;left:auto;background:none}

/* Stronger header brand hierarchy */
.site-header .brand-copy strong{font-size:23px;line-height:1}.site-header .brand-copy small{margin-top:7px;font-size:11px}
@media(max-width:1120px){.site-header .brand-copy strong{font-size:20px}.site-header .brand-copy small{font-size:10px}}
@media(max-width:560px){.site-header .brand-copy strong{font-size:19px}.site-header .brand-copy small{font-size:9px}}

/* Amader Chandrakona campaign hero */
.campaign-hero{min-height:630px;background:#f3b22d}
.campaign-hero-media{position:absolute;inset:0;display:block}
.campaign-hero-media img{width:100%;height:100%;object-fit:cover;object-position:center}
.campaign-hero .hero-overlay{background:rgba(255,246,214,.05)}
.campaign-hero .hero-content{min-height:630px;padding-block:54px 60px;color:#341a0c}
.campaign-hero .campaign-kicker{margin-bottom:13px;color:#6e2819;font-size:13px;letter-spacing:0}
.campaign-hero .campaign-kicker span{width:38px;background:#0d6b36}
.campaign-hero .hero-brand-title{display:grid;max-width:610px;margin:0;line-height:.94;text-shadow:0 2px 0 rgba(255,255,255,.2)}
.campaign-hero .hero-brand-title span{font-size:48px;font-weight:900;color:#1b5232}
.campaign-hero .hero-brand-title strong{display:block;margin-top:2px;color:#a51e14;font-size:82px;font-weight:900;line-height:.98}
.campaign-hero .hero-brand-title small{display:flex;align-items:center;gap:12px;margin-top:15px;color:#24492f;font:900 14px/1 Arial,sans-serif;letter-spacing:2px}
.campaign-hero .hero-brand-title small::before{width:46px;height:3px;background:var(--saffron);content:""}
.hero-copy-panel{width:min(100%,430px);margin-top:20px}
.hero-representative{display:grid;gap:3px}.hero-representative strong{color:#281307;font-size:28px;font-weight:900;line-height:1.12;text-shadow:0 1px 0 #fff7df,0 0 5px #fff7df,0 0 12px rgba(255,247,223,.94)}.hero-representative span{color:#3d2514;font-family:Arial,"Noto Sans Bengali",sans-serif;font-size:13px;font-weight:900;line-height:1.3;text-shadow:0 1px 0 #fff7df,0 0 5px #fff7df,0 0 10px rgba(255,247,223,.94);text-transform:uppercase}
.campaign-hero .hero-lead{max-width:430px;margin:9px 0 0;color:#28170c;font-size:17px;font-weight:800;line-height:1.55;text-shadow:0 1px 0 #fff7df,0 0 5px #fff7df,0 0 12px rgba(255,247,223,.96)}
.campaign-hero .hero-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;width:min(100%,430px);margin-top:23px}.campaign-hero .hero-actions .button{min-width:0;padding-inline:12px;font-size:14px}
.campaign-hero .button-primary{border-color:#f36f10;background:#f36f10;box-shadow:0 8px 18px rgba(149,54,6,.2)}
.campaign-hero .campaign-secondary{border-color:#1a5735;color:#fff;background:#1a5735;box-shadow:0 8px 18px rgba(13,76,44,.18)}
.campaign-hero .campaign-secondary:hover{background:#0d4027}

@media(max-width:1040px) and (min-width:681px){
    .campaign-hero,.campaign-hero .hero-content{min-height:590px}.campaign-hero .hero-content{padding-block:46px}.campaign-hero .hero-brand-title{max-width:520px}.campaign-hero .hero-brand-title span{font-size:41px}.campaign-hero .hero-brand-title strong{font-size:67px}.campaign-hero .hero-lead{max-width:450px;font-size:16px}
}
@media(max-width:680px){
    .campaign-hero{min-height:760px;background:#4a2516}.campaign-hero-media img{object-position:center top}.campaign-hero .hero-overlay{background:linear-gradient(180deg,rgba(34,12,4,.04) 0 43%,rgba(30,12,5,.32) 56%,rgba(28,12,5,.91) 76% 100%)}.campaign-hero .hero-content{min-height:760px;justify-content:flex-end;padding-block:370px 35px;color:#fff}.campaign-hero .campaign-kicker{margin-bottom:8px;color:#ffe0b5;font-size:11px}.campaign-hero .campaign-kicker span{width:28px;background:#ff8b19}.campaign-hero .hero-brand-title{width:100%;text-shadow:0 2px 12px rgba(0,0,0,.24)}.campaign-hero .hero-brand-title span{color:#fff;font-size:38px}.campaign-hero .hero-brand-title strong{color:#ff9228;font-size:54px}.campaign-hero .hero-brand-title small{margin-top:10px;color:#fff;font-size:11px;letter-spacing:1.5px}.campaign-hero .hero-brand-title small::before{width:34px}.hero-copy-panel{width:100%;margin-top:14px;padding:0;border:0;background:transparent;box-shadow:none;backdrop-filter:none}.hero-representative strong{color:#fff;font-size:21px}.hero-representative span{color:rgba(255,255,255,.76);font-size:10px}.campaign-hero .hero-lead{margin-top:10px;color:rgba(255,255,255,.84);font-size:14px;line-height:1.5}.campaign-hero .hero-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:17px}.campaign-hero .hero-actions .button{min-width:0;padding-inline:9px;font-size:12px}.campaign-hero::after{height:5px}
}
@media(max-width:390px){.campaign-hero .hero-brand-title span{font-size:34px}.campaign-hero .hero-brand-title strong{font-size:47px}.campaign-hero .hero-actions{grid-template-columns:1fr}.campaign-hero .hero-lead{display:none}}

/* Citizen-service portal refinements */
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid rgba(245,130,32,.4);outline-offset:3px}
.hero-suggestion-link{display:inline-flex;align-items:center;gap:7px;width:max-content;margin-top:13px;color:#fff;font-size:13px;font-weight:900;text-shadow:0 2px 8px rgba(0,0,0,.85)}.hero-suggestion-link svg{width:16px;height:16px;transition:transform .18s ease}.hero-suggestion-link:hover svg{transform:translateX(3px)}
.service-grid{grid-template-columns:repeat(3,1fr)}.service-link{min-height:98px;border-bottom:1px solid rgba(255,255,255,.14)}.service-link:nth-child(3n+1){border-left:1px solid rgba(255,255,255,.14)}.service-link strong{font-size:15px}.service-link small{font-family:Arial,sans-serif;font-size:10px;text-transform:uppercase}
.field-help{display:flex!important;justify-content:space-between;gap:18px}.field-help [data-character-output]{flex:0 0 auto;color:var(--green);font-family:Arial,sans-serif;font-weight:800}.field-invalid{border-color:var(--danger)!important;box-shadow:0 0 0 3px rgba(180,35,24,.1)!important}.notice a{color:var(--green);font-weight:900;text-decoration:underline;text-underline-offset:2px}
.image-preview{position:relative;display:grid!important;grid-template-columns:96px 1fr;align-items:center;gap:14px;margin-top:10px;padding:10px;border:1px solid var(--line);background:#f8f7f2}.image-preview img{width:96px;height:72px;object-fit:cover}.image-preview button{justify-self:start;padding:8px 10px;border:1px solid var(--line);border-radius:5px;color:var(--ink);background:#fff;font-size:12px;font-weight:800}.image-preview button svg{width:15px;vertical-align:middle}
.success-status-flow{display:grid;grid-template-columns:repeat(3,1fr);gap:0;margin:24px 0;padding:0;list-style:none}.success-status-flow li{display:flex;align-items:center;gap:8px;padding:11px;border-top:1px solid #cde3d5;border-bottom:1px solid #cde3d5;color:var(--green-dark);font-size:12px;font-weight:800}.success-status-flow span{display:grid;width:24px;height:24px;place-items:center;border-radius:50%;color:#fff;background:var(--green);font:800 11px/1 Arial,sans-serif}
.donor-privacy-note{display:flex;align-items:flex-start;gap:11px;margin:0 0 18px;padding:14px 16px;border-left:4px solid var(--green);background:#eef6f1}.donor-privacy-note svg{flex:0 0 20px;color:var(--green)}.donor-privacy-note p{margin:0;color:#375343;font-size:12px;line-height:1.6}
.donor-contact-dialog{width:min(calc(100% - 32px),460px);max-height:calc(100dvh - 32px);padding:0;overflow:auto;border:0;border-radius:8px;color:var(--ink);background:#fff;box-shadow:0 28px 80px rgba(5,20,12,.35)}.donor-contact-dialog::backdrop{background:rgba(8,24,15,.72);backdrop-filter:blur(3px)}.donor-contact-modal{position:relative;padding:30px}.donor-contact-close{position:absolute;top:14px;right:14px;display:grid;width:38px;height:38px;padding:0;place-items:center;border:1px solid var(--line);border-radius:50%;color:var(--ink);background:#fff}.donor-contact-close:hover{color:#fff;background:var(--ink)}.donor-contact-close svg{width:18px}.donor-contact-icon{display:grid;width:54px;height:54px;margin-bottom:18px;place-items:center;border-radius:50%;color:#fff;background:var(--green)}.donor-contact-icon svg{width:26px}.donor-contact-modal h2{margin:7px 0 8px;font-size:29px}.donor-contact-modal>p:not(.eyebrow){margin:0;color:var(--muted);font-size:13px;line-height:1.65}.donor-contact-modal>form{display:grid;gap:17px;margin-top:22px}.donor-contact-modal>form label{display:grid;gap:7px;font-weight:700}.donor-contact-error{margin-top:18px;padding:11px 13px;border-left:4px solid var(--danger);color:#7e1e17;background:#fff1f0;font-size:12px;font-weight:700}.donor-contact-result{display:grid;gap:13px;margin-top:22px;padding:22px;border:1px solid #acd6bb;border-top:5px solid var(--green);border-radius:7px;background:#eff8f2;text-align:center}.donor-contact-result>span{color:#486154;font-size:11px;font-weight:800}.donor-contact-result>strong{color:var(--green-dark);font:900 28px/1.1 Arial,sans-serif;letter-spacing:1px}.donor-contact-result .button{color:#fff;background:var(--green)}.donor-contact-result .button:hover{background:#075b30}
.tracking-page-hero{background:#173f2d}.tracking-page-section{background:#f5f3ed}.tracking-page-grid{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(310px,.65fr);align-items:start;gap:28px}.tracking-search-panel,.tracking-guide{padding:30px;border:1px solid var(--line);border-top:5px solid var(--saffron);border-radius:7px;background:#fff;box-shadow:0 12px 30px rgba(24,31,26,.07)}.tracking-search-panel>p{color:var(--muted)}.tracking-search-panel form{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:24px}.tracking-search-panel form label{display:grid;gap:7px;font-weight:700}.tracking-search-panel form .captcha-field,.tracking-search-panel form button{grid-column:1/-1}.tracking-search-panel form>.button{justify-self:start;min-width:230px}.tracking-guide{position:sticky;top:98px;border-top-color:var(--green)}.tracking-guide h2{font-size:28px}.status-flow{display:grid;gap:0;margin:22px 0 26px;padding:0;list-style:none}.status-flow li{display:grid;grid-template-columns:34px 1fr;gap:12px;padding:15px 0;border-bottom:1px solid var(--line)}.status-flow svg{width:23px;color:var(--saffron)}.status-flow div{display:grid;gap:2px}.status-flow strong{font-size:14px}.status-flow span{color:var(--muted);font-size:11px}.privacy-inline{display:flex;align-items:flex-start;gap:10px;margin:20px 0;padding:13px;border-left:3px solid var(--green);background:#eef6f1}.privacy-inline svg{flex:0 0 20px;color:var(--green)}.privacy-inline p{margin:0;color:#486154;font-size:11px}.tracking-result-detailed{margin-top:24px}.tracking-result dl,.tracking-result-detailed dl{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:14px 0 0}.tracking-result dl div{padding:10px;border:1px solid var(--line);background:#faf9f5}.tracking-result dt{color:var(--muted);font-size:10px}.tracking-result dd{margin:2px 0 0;font-size:12px;font-weight:800}.tracking-note{margin-top:12px;padding:13px;border-left:3px solid var(--saffron);background:#fff8ef}.tracking-note p{margin:4px 0 0!important;color:var(--ink-soft)!important}
.legal-hero{background:#2b332d}.legal-layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;align-items:start;gap:54px}.legal-content{display:grid;gap:0;border-top:1px solid var(--line)}.legal-content section{padding:27px 0;border-bottom:1px solid var(--line)}.legal-content h2{font-size:25px}.legal-content p{max-width:780px;margin:9px 0 0;color:var(--muted)}.legal-nav{position:sticky;top:98px;display:grid;padding:18px;border:1px solid var(--line);border-top:4px solid var(--saffron);background:#fff}.legal-nav>strong{margin-bottom:10px}.legal-nav a{padding:10px 8px;border-top:1px solid var(--line);font-size:13px}.legal-nav a.active{padding-left:12px;color:var(--saffron-dark);background:#fff6eb;font-weight:900}.contact-actions{display:flex;grid-column:1/-1;align-items:center;flex-wrap:wrap;gap:12px;padding-top:6px}
.footer-main h2 small{display:block;margin-top:3px;color:rgba(255,255,255,.48);font:700 9px/1.2 Arial,sans-serif}.footer-main>div:not(.footer-intro)>a{display:grid}.footer-main>div:not(.footer-intro)>a small{color:rgba(255,255,255,.48);font:600 9px/1.2 Arial,sans-serif}.footer-bottom-inner{align-items:center}.footer-bottom nav{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px 18px}.footer-bottom a:hover{text-decoration:underline}
.footer-meta{display:flex;align-items:center;flex-wrap:wrap;gap:5px 16px}.footer-credit{color:rgba(255,255,255,.84)}.footer-credit strong{color:inherit;font-weight:800}
.technical-issue-trigger{display:grid;grid-template-columns:30px 1fr;align-items:center;gap:10px;margin-top:14px;padding:9px 11px;border:1px solid rgba(255,255,255,.18);border-radius:5px;color:#fff;background:#1b3025;text-align:left;cursor:pointer}.technical-issue-trigger:hover{border-color:#ff9a32;background:#233d30}.technical-issue-trigger>svg{width:17px;color:#ff9a32}.technical-issue-trigger span{display:grid;font-size:12px;font-weight:800}.technical-issue-trigger small{margin-top:2px;color:rgba(255,255,255,.5);font:700 8px/1.2 Arial,sans-serif;text-transform:uppercase}
.technical-issue-dialog{width:min(calc(100% - 32px),660px);max-height:calc(100dvh - 24px);padding:0;overflow:auto;border:0;border-radius:8px;color:var(--ink);background:#fff;box-shadow:0 28px 80px rgba(5,20,12,.38)}.technical-issue-dialog::backdrop{background:rgba(8,24,15,.76);backdrop-filter:blur(3px)}.technical-issue-modal.form-panel{position:relative;padding:22px 28px 24px;border:0;border-top:5px solid var(--saffron);border-radius:0;box-shadow:none;overflow:visible}.technical-issue-close{position:absolute;top:12px;right:12px;z-index:1;display:grid;width:36px;height:36px;padding:0;place-items:center;border:1px solid var(--line);border-radius:50%;color:var(--ink);background:#fff;cursor:pointer}.technical-issue-close:hover{color:#fff;background:var(--ink)}.technical-issue-close svg{width:17px}.technical-issue-heading{display:flex;align-items:flex-start;gap:13px;margin:0 44px 15px 0}.technical-issue-heading>span{display:grid;flex:0 0 42px;height:42px;place-items:center;border-radius:6px;color:#fff;background:var(--green)}.technical-issue-heading>span svg{width:21px}.technical-issue-heading .eyebrow{margin-bottom:2px}.technical-issue-heading h2{margin:1px 0 1px;font-size:25px}.technical-issue-heading>div>p:last-child{margin:0;color:var(--muted);font-size:11px;line-height:1.4}.technical-issue-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px 13px}.technical-issue-grid .full{grid-column:1/-1}.technical-issue-grid label{gap:5px}.technical-issue-grid input,.technical-issue-grid select{min-height:42px;padding:9px 11px}.technical-issue-grid textarea{min-height:82px;padding:9px 11px}.technical-issue-grid label span small{color:var(--muted);font-size:9px;font-weight:600}.technical-issue-grid .captcha-control{grid-template-columns:auto minmax(80px,1fr) 42px}.technical-issue-grid .captcha-control>strong,.technical-issue-grid .captcha-control>input,.technical-issue-grid .captcha-control>button{min-height:42px}.technical-issue-grid .captcha-control>button{width:42px}.technical-issue-privacy{display:flex;align-items:flex-start;gap:8px;margin:10px 0 0;padding:8px 10px;border-left:3px solid var(--green);color:#486154;background:#eef6f1;font-size:10px;line-height:1.4}.technical-issue-privacy svg{flex:0 0 17px;color:var(--green)}.technical-issue-submit{min-width:230px;min-height:43px;margin-top:12px!important}.technical-issue-success{padding:8px 0 4px}.technical-issue-success .button{margin-top:18px}.form-errors{margin-bottom:12px;padding:9px 12px;border-left:4px solid var(--danger);color:#7e1e17;background:#fff1f0;font-size:11px}.form-errors strong{display:block;margin-bottom:4px}.form-errors ul{margin:0;padding-left:18px}
@media(max-width:620px){.technical-issue-dialog{width:min(calc(100% - 18px),660px);max-height:calc(100dvh - 18px)}.technical-issue-modal.form-panel{padding:17px 16px 18px}.technical-issue-heading{gap:9px;margin:0 34px 11px 0}.technical-issue-heading>span{flex-basis:36px;height:36px}.technical-issue-heading>span svg{width:18px}.technical-issue-heading h2{font-size:21px}.technical-issue-heading>div>p:last-child{font-size:10px}.technical-issue-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.technical-issue-grid .full{grid-column:1/-1}.technical-issue-grid label{font-size:11px}.technical-issue-grid input,.technical-issue-grid select,.technical-issue-grid textarea{font-size:12px}.technical-issue-grid .captcha-control{grid-template-columns:auto minmax(62px,1fr) 42px}.technical-issue-grid .captcha-control>strong{grid-column:auto;padding-inline:8px;font-size:14px}.technical-issue-submit{width:100%;min-width:0;margin-top:10px!important}.technical-issue-success{padding:10px 2px}.technical-issue-success h2{font-size:25px}}

@media(max-width:900px){.service-grid{grid-template-columns:repeat(2,1fr)}.service-link:nth-child(3n+1){border-left:0}.service-link:nth-child(odd){border-left:1px solid rgba(255,255,255,.14)}.tracking-page-grid,.legal-layout{grid-template-columns:1fr}.tracking-guide,.legal-nav{position:static}.legal-nav{grid-row:auto}.contact-actions{grid-column:auto}}
@media(max-width:560px){.hero-suggestion-link{color:#fff;text-shadow:0 2px 8px rgba(0,0,0,.7)}.service-grid{grid-template-columns:repeat(2,1fr)}.service-link{grid-template-columns:27px 1fr;gap:8px;min-height:106px;padding:15px 12px}.service-link>svg:first-child{width:23px}.service-link>svg:last-child{display:none}.service-link strong{font-size:13px;line-height:1.35}.service-link small{font-size:8px}.field-help{align-items:flex-start;flex-direction:column;gap:3px}.success-status-flow{grid-template-columns:1fr}.tracking-search-panel,.tracking-guide{padding:22px}.tracking-search-panel form{grid-template-columns:1fr}.tracking-search-panel form .captcha-field,.tracking-search-panel form button{grid-column:auto}.tracking-search-panel form>.button{width:100%;min-width:0}.tracking-result dl{grid-template-columns:1fr}.legal-content h2{font-size:22px}.footer-bottom nav{justify-content:flex-start}.footer-meta{align-items:flex-start;flex-direction:column;gap:4px}}

/* Keep the mobile footer useful without turning it into another full page. */
@media(max-width:560px){
    .footer-main{grid-template-columns:repeat(2,minmax(0,1fr));gap:23px 18px;padding-block:32px}
    .footer-intro{grid-column:1/-1}
    .footer-intro .brand-logo{flex-basis:42px;width:42px;height:42px}
    .footer-intro .brand strong{font-size:18px}
    .footer-intro .brand small{font-size:8px}
    .footer-intro p{max-width:none;margin-top:10px;font-size:11px;line-height:1.55}
    .footer-main h2{margin-bottom:7px;font-size:13px;line-height:1.25}
    .footer-main h2 small{margin-top:2px;font-size:8px}
    .footer-main>div:not(.footer-intro){gap:5px;font-size:12px;line-height:1.35}
    .footer-main>div:not(.footer-intro)>a small{margin-top:1px;font-size:8px}
    .footer-main>div:last-child{display:grid;grid-column:1/-1;grid-template-columns:minmax(0,1fr) minmax(136px,.75fr);align-items:center;gap:4px 14px;padding-top:18px;border-top:1px solid rgba(255,255,255,.12)}
    .footer-main>div:last-child h2,.footer-main>div:last-child p{grid-column:1}
    .footer-main>div:last-child h2{margin:0}
    .footer-main>div:last-child p{margin:4px 0 0;font-size:11px;line-height:1.55}
    .footer-main>div:last-child .technical-issue-trigger{grid-column:2;grid-row:1/3;grid-template-columns:24px 1fr;gap:7px;margin:0;padding:8px}
    .footer-main>div:last-child .technical-issue-trigger>svg{width:15px}
    .footer-main>div:last-child .technical-issue-trigger span{font-size:10px;line-height:1.3}
    .footer-main>div:last-child .technical-issue-trigger small{font-size:7px}
    .footer-bottom .container{gap:8px;padding-block:13px;font-size:9px}
    .footer-bottom nav{gap:5px 12px}
    .footer-meta{gap:3px}
}

/* Public certificate verification */
.certificate-page-hero{background:#173f2d}.certificate-section{background:#f5f3ed}.certificate-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(280px,.65fr);align-items:start;gap:28px}.certificate-panel,.certificate-guide{padding:30px;border:1px solid var(--line);border-top:5px solid var(--saffron);border-radius:7px;background:#fff;box-shadow:0 12px 30px rgba(24,31,26,.07)}.certificate-panel-heading{display:flex;align-items:flex-start;gap:14px;margin-bottom:24px}.certificate-panel-heading>span{display:grid;flex:0 0 48px;height:48px;place-items:center;border-radius:6px;color:#fff;background:var(--green)}.certificate-panel-heading>span svg{width:24px}.certificate-panel-heading h2{margin:0;font-size:27px}.certificate-panel-heading p{margin:4px 0 0;color:var(--muted);font-size:12px}.certificate-panel form{display:grid;grid-template-columns:1fr 1fr;gap:16px}.certificate-panel form label{display:grid;gap:7px;font-size:12px;font-weight:800}.certificate-panel form .form-errors,.certificate-panel form .button{grid-column:1/-1}.certificate-panel form>.button{justify-self:start;min-width:230px}.certificate-guide{position:sticky;top:98px;border-top-color:var(--green)}.certificate-guide>svg{width:38px;height:38px;color:var(--green)}.certificate-guide h2{margin-top:14px;font-size:25px}.certificate-guide p{color:var(--muted);font-size:12px;line-height:1.7}.certificate-guide ul{display:grid;gap:10px;margin:20px 0 0;padding:18px 0 0 19px;border-top:1px solid var(--line);font-size:11px;font-weight:800}.certificate-result{margin-top:24px;padding:22px;border:1px solid var(--line);border-left:5px solid var(--saffron);border-radius:6px;background:#fffbf5}.certificate-result.certificate-approved{border-left-color:var(--green);background:#eff8f2}.certificate-result.certificate-rejected,.certificate-result.certificate-revoked{border-left-color:var(--danger);background:#fff1f0}.certificate-result-heading{display:flex;align-items:center;gap:12px}.certificate-result-heading>svg{width:32px;color:var(--green)}.certificate-result-heading small{color:var(--muted);font:800 10px/1.2 Arial,sans-serif;text-transform:uppercase}.certificate-result-heading h3{margin:3px 0 0;font-size:21px}.certificate-result dl{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:18px 0}.certificate-result dl div{padding:11px;border:1px solid var(--line);background:rgba(255,255,255,.8)}.certificate-result dt{color:var(--muted);font-size:9px;text-transform:uppercase}.certificate-result dd{margin:4px 0 0;font-size:11px;font-weight:800}.certificate-result>p{color:var(--ink-soft);font-size:12px}.certificate-result .button{margin-top:9px}
@media(max-width:800px){.certificate-grid{grid-template-columns:1fr}.certificate-guide{position:static}.certificate-panel form{grid-template-columns:1fr}.certificate-panel form .form-errors,.certificate-panel form .button{grid-column:auto}}
@media(max-width:560px){.certificate-panel,.certificate-guide{padding:21px}.certificate-panel-heading h2{font-size:22px}.certificate-panel form>.button{width:100%;min-width:0}.certificate-result dl{grid-template-columns:1fr}.certificate-result{padding:16px}}

/* Public certificate request */
.certificate-request-hero{background:#173f2d}.certificate-request-hero-grid{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:36px}.certificate-request-hero h1 small{display:block;margin-top:7px;color:#d8eadf;font:700 14px/1.3 Arial,sans-serif;letter-spacing:0}.certificate-request-hero-status{display:flex;align-items:center;gap:13px;min-width:280px;padding:17px 19px;border:1px solid rgba(255,255,255,.24);border-left:4px solid var(--saffron);border-radius:6px;color:#fff;background:rgba(255,255,255,.08)}.certificate-request-hero-status>svg{width:30px;height:30px;color:#ffb066}.certificate-request-hero-status div{display:grid;gap:3px}.certificate-request-hero-status strong{font-size:14px}.certificate-request-hero-status span{color:#d8eadf;font-size:10px}.certificate-request-steps{border-bottom:1px solid var(--line);background:#fff}.certificate-request-steps>.container{display:grid;grid-template-columns:1fr auto 1fr auto 1fr auto 1fr;align-items:center;gap:14px;padding-block:17px}.certificate-request-steps article{display:flex;align-items:center;gap:10px}.certificate-request-steps article>span{display:grid;flex:0 0 31px;height:31px;place-items:center;border-radius:50%;color:#fff;background:var(--green);font:800 11px/1 Arial,sans-serif}.certificate-request-steps article div{display:grid;gap:2px}.certificate-request-steps strong{font-size:12px}.certificate-request-steps small{color:var(--muted);font-size:9px}.certificate-request-steps>.container>svg{width:16px;color:#aab2ac}.certificate-request-section{background:#f5f3ed}.certificate-request-layout{display:grid;grid-template-columns:minmax(0,1fr) 310px;align-items:start;gap:26px}.certificate-request-panel{padding:0 30px 32px;overflow:hidden;border-top:5px solid var(--saffron)}.certificate-request-panel .form-panel-top{margin-inline:-30px;padding-inline:30px}.certificate-request-panel .panel-heading{margin-top:28px}.certificate-type-fieldset{margin:3px 0 28px;padding:0;border:0}.certificate-type-fieldset legend{display:flex;align-items:baseline;gap:8px;margin-bottom:12px;font-weight:900}.certificate-type-fieldset legend small{color:var(--muted);font-size:10px;font-weight:700}.certificate-type-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px}.certificate-type-option{position:relative;display:block}.certificate-type-option>input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.certificate-type-card{display:grid;grid-template-columns:34px minmax(0,1fr) 18px;align-items:center;gap:9px;min-height:76px;padding:13px;border:1px solid var(--line);border-radius:6px;background:#fff;cursor:pointer;transition:border-color .15s,box-shadow .15s,background .15s}.certificate-type-card>svg:first-child{width:25px;color:var(--green)}.certificate-type-card>svg:last-child{width:18px;color:#c7cdc8}.certificate-type-card span{display:grid;gap:3px;min-width:0}.certificate-type-card strong{font-size:12px;line-height:1.3}.certificate-type-card small{color:var(--muted);font-size:9px;line-height:1.3}.certificate-type-option>input:focus-visible+.certificate-type-card{outline:3px solid rgba(245,130,32,.25);outline-offset:2px}.certificate-type-option>input:checked+.certificate-type-card{border-color:var(--green);background:#eef7f1;box-shadow:inset 4px 0 var(--green)}.certificate-type-option>input:checked+.certificate-type-card>svg:last-child{color:var(--green)}.certificate-request-details{min-width:0;margin:0;padding:0;border:0}.certificate-request-details:not([hidden]){animation:certificate-request-reveal .24s ease-out}@keyframes certificate-request-reveal{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.request-form-section{margin:0 -30px;padding:25px 30px;border-top:1px solid var(--line)}.request-section-heading{display:flex;align-items:center;gap:11px;margin-bottom:17px}.request-section-heading>span{display:grid;flex:0 0 38px;height:38px;place-items:center;border-radius:5px;color:#fff;background:var(--green)}.request-section-heading>span svg{width:20px}.request-section-heading h3{margin:0;font-size:19px}.request-section-heading p{margin:2px 0 0;color:var(--muted);font-size:10px}.certificate-request-panel .form-grid{gap:15px}.certificate-request-panel .form-grid label{display:grid;gap:7px;font-size:12px;font-weight:800}.certificate-request-panel label small{color:var(--muted);font-size:9px;font-weight:700}.certificate-specific-section{background:#fbfcfa}.request-documents-section{background:#fffaf5}.document-format-note{display:flex;align-items:center;gap:8px;margin:-3px 0 14px;padding:10px 12px;border-left:3px solid var(--saffron);color:#6c4b2b;background:#fff3e5;font-size:10px;font-weight:800}.document-format-note svg{width:18px;color:var(--saffron)}.request-upload-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.request-upload-field{position:relative;display:grid!important;grid-template-columns:38px 1fr;align-items:center;gap:11px;min-height:82px;padding:13px;border:1px dashed #aab8ae;border-radius:6px;background:#fff;cursor:pointer}.request-upload-field:hover{border-color:var(--green);background:#f7fbf8}.request-upload-field.has-file{border-style:solid;border-color:var(--green);background:#eef7f1}.request-upload-icon{display:grid;width:38px;height:38px;place-items:center;border-radius:5px;color:var(--green);background:#e7f2eb}.request-upload-icon svg{width:20px}.request-upload-copy{display:grid;gap:2px;min-width:0}.request-upload-copy strong{font-size:11px;line-height:1.35}.request-upload-copy small{color:var(--muted);font-size:9px;line-height:1.3}.request-upload-copy em{overflow:hidden;color:var(--green-dark);font:700 9px/1.4 Arial,sans-serif;text-overflow:ellipsis;white-space:nowrap}.request-upload-field input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.certificate-request-captcha{display:grid;gap:8px;margin-top:24px;font-size:12px;font-weight:800}.certificate-request-captcha .captcha-control{max-width:470px}.certificate-consent{margin-top:20px}.certificate-request-submit{min-width:300px}.certificate-request-sidebar{position:sticky;top:98px;display:grid;gap:14px}.certificate-request-sidebar>section,.request-track-card{padding:22px;border:1px solid var(--line);border-top:4px solid var(--green);border-radius:7px;background:#fff;box-shadow:0 10px 26px rgba(24,31,26,.06)}.certificate-request-sidebar>section>svg{width:29px;height:29px;color:var(--green)}.certificate-request-sidebar h2{margin:12px 0 1px;font-size:21px}.certificate-request-sidebar>section>p{margin:0;color:var(--muted);font-size:10px}.sidebar-requirements{margin-top:16px;padding-top:14px;border-top:1px solid var(--line);color:var(--muted);font-size:10px;line-height:1.55}.sidebar-requirements ul{display:grid;gap:10px;margin:0;padding:0;list-style:none}.sidebar-requirements li{display:grid;grid-template-columns:18px 1fr;gap:8px;align-items:start;color:var(--ink-soft);font-weight:800}.sidebar-requirements li svg{width:17px;color:var(--green)}.request-help-card{border-top-color:var(--saffron)!important}.request-help-card>svg{color:var(--saffron)!important}.request-help-card p{margin-top:9px!important;line-height:1.65}.request-help-card a{display:flex;align-items:center;justify-content:space-between;margin-top:14px;padding-top:13px;border-top:1px solid var(--line);color:var(--green);font-size:11px;font-weight:900}.request-help-card a svg{width:16px}.request-track-card{display:grid;grid-template-columns:34px 1fr 18px;align-items:center;gap:10px;padding:17px 19px!important;border-top-color:#173f2d;color:#fff;background:#173f2d}.request-track-card>svg{width:24px}.request-track-card>svg:last-child{width:17px}.request-track-card span{display:grid;gap:3px}.request-track-card strong{font-size:12px}.request-track-card small{color:#cfe2d5;font-size:9px}.acknowledgement-ticket strong{font-size:26px}.certificate-request-success .button{margin-top:2px}
@media(max-width:980px){.certificate-request-layout{grid-template-columns:1fr}.certificate-request-sidebar{position:static;grid-template-columns:1fr 1fr}.request-track-card{grid-column:1/-1}.certificate-type-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.certificate-request-hero-grid{grid-template-columns:1fr}.certificate-request-hero-status{min-width:0}.certificate-request-steps>.container{grid-template-columns:1fr 1fr;gap:0}.certificate-request-steps>.container>svg{display:none}.certificate-request-steps article{padding:9px 0}.request-upload-grid{grid-template-columns:1fr}}
@media(max-width:560px){.certificate-request-panel{padding:0 18px 24px}.certificate-request-panel .form-panel-top{margin-inline:-18px;padding-inline:18px}.certificate-type-grid{grid-template-columns:1fr}.request-form-section{margin-inline:-18px;padding:22px 18px}.certificate-request-sidebar{grid-template-columns:1fr}.certificate-request-submit{width:100%;min-width:0}.certificate-request-hero-status{padding:14px}.certificate-request-steps>.container{padding-block:9px}.certificate-request-steps article>span{flex-basis:27px;height:27px}.certificate-request-steps strong{font-size:11px}.certificate-request-steps small{font-size:8px}.acknowledgement-ticket strong{font-size:21px}}

/* Keep the certificate form's bilingual top strip fully inside the panel. */
.certificate-request-panel .form-panel-top{min-height:45px;margin-block:0 26px;padding-block:12px 13px;line-height:1.35}
.hospital-choice-field{grid-column:1/-1}.hospital-choice-field>fieldset{margin:0;padding:0;border:0}.hospital-choice-field legend{margin-bottom:9px;color:var(--ink-soft);font-size:12px;font-weight:800}.hospital-choice-options{display:grid;grid-template-columns:1fr 1fr;gap:10px}.hospital-choice-option{position:relative;display:block!important}.hospital-choice-option>input{position:absolute;width:1px;height:1px;opacity:0;pointer-events:none}.hospital-choice-card{display:grid;grid-template-columns:36px minmax(0,1fr) 18px;align-items:center;gap:10px;min-height:72px;padding:12px;border:1px solid var(--line);border-radius:6px;background:#fff;cursor:pointer;transition:border-color .15s,box-shadow .15s,background .15s}.hospital-choice-card>svg:first-child{width:24px;color:var(--green)}.hospital-choice-card>svg:last-child{width:18px;color:#c7cdc8}.hospital-choice-card>span{display:grid;gap:3px;min-width:0}.hospital-choice-card strong{font-size:11px;line-height:1.35}.hospital-choice-card small{font-size:9px;line-height:1.35}.hospital-choice-option>input:focus-visible+.hospital-choice-card{outline:3px solid rgba(245,130,32,.25);outline-offset:2px}.hospital-choice-option>input:checked+.hospital-choice-card{border-color:var(--green);background:#eef7f1;box-shadow:inset 4px 0 var(--green)}.hospital-choice-option>input:checked+.hospital-choice-card>svg:last-child{color:var(--green)}.hospital-preset-detail{display:grid;grid-template-columns:24px 1fr;align-items:start;gap:10px;margin-top:11px;padding:12px;border-left:3px solid var(--green);color:var(--ink-soft);background:#edf6f0}.hospital-preset-detail>svg{width:20px;color:var(--green)}.hospital-preset-detail>span{display:grid;gap:3px}.hospital-preset-detail strong{font-size:11px}.hospital-preset-detail small{font-size:9px;line-height:1.45}.hospital-other-field{margin-top:12px}
@media(max-width:560px){.hospital-choice-options{grid-template-columns:1fr}}
.certificate-verify-another{display:inline-flex;margin:16px 0 0 14px;color:var(--green);font-size:11px;font-weight:900}
.certificate-rejection-reason{margin-top:15px;padding:13px 14px;border:1px solid #f0b9b5;border-left:4px solid var(--danger);border-radius:5px;background:#fff}.certificate-rejection-reason strong{display:block;color:#92251e;font-size:12px}.certificate-rejection-reason p{margin:5px 0 0!important;color:#5f2420!important;font-size:12px!important;line-height:1.55}

@media(max-width:360px){
    .footer-main{gap-inline:13px}
    .footer-main>div:last-child{grid-template-columns:1fr}
    .footer-main>div:last-child .technical-issue-trigger{grid-column:1;grid-row:auto;margin-top:8px}
}

/* Complaint document request and secure upload */
.status-document_required{color:#9f1c16;background:#fff0ee}
.document-request.form-panel{margin-top:16px;padding:16px;border:1px solid #f0c7c3;border-left:4px solid var(--danger);border-radius:6px;background:#fff;box-shadow:none}
.document-request-heading{display:flex;align-items:flex-start;gap:10px;margin-bottom:13px}
.document-request-heading>svg{flex:0 0 23px;color:var(--danger)}
.document-request-heading>div{display:grid;gap:2px}
.document-request-heading strong{font-size:14px}
.document-request-heading span{color:var(--muted);font-size:11px;line-height:1.5}
.tracking-search-panel .tracking-result .document-request form,.tracking-result .document-request form{display:grid;grid-template-columns:1fr;gap:12px;margin-top:0}
.document-request form label{display:grid;gap:6px;font-size:12px;font-weight:700}
.document-request form input[type="file"]{width:100%;padding:10px;border:1px dashed #d5aaa5;border-radius:5px;background:#fff9f8;font-size:11px}
.document-file-field small{color:var(--muted);font-size:10px;font-weight:500;line-height:1.55}
.document-request .captcha-control{grid-template-columns:auto minmax(64px,1fr) 42px}
.document-request .captcha-control>strong,.document-request .captcha-control>input,.document-request .captcha-control>button{min-height:42px}
.document-request .button{width:100%;min-width:0;margin-top:0!important}
.document-uploaded{display:flex;align-items:flex-start;gap:10px;margin-top:14px;padding:13px;border:1px solid #b9ddc6;border-left:4px solid var(--green);border-radius:5px;background:#eff8f2}
.document-uploaded>svg{flex:0 0 22px;color:var(--green)}
.document-uploaded>div{display:grid;gap:3px}
.document-uploaded strong{color:var(--green-dark);font-size:13px}
.document-uploaded span{color:#486154;font-size:10px;line-height:1.5}

@media(max-width:560px){
    .document-request.form-panel{padding:14px 12px}
    .document-request .captcha-control{grid-template-columns:1fr 42px}
    .document-request .captcha-control>strong{grid-column:1/-1}
}